Shipping Policy

Overview

We aim to process and deliver your orders as quickly and efficiently as possible. This Shipping Policy outlines our procedures, timelines, and related terms to ensure transparency and clarity.

Order Processing

• Orders are processed within 1–3 business days (excluding weekends and public holidays).
• Orders placed after business hours will be processed the next business day.
• During peak periods or promotional events, processing times may be slightly extended.

Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 3–7 business days
• Express Shipping: Estimated delivery within 1–3 business days
• International Shipping: Estimated delivery within 7–21 business days, depending on destination

Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.

• Free shipping may be offered on qualifying orders, as specified on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking updates to appear.

International Orders

• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
• We are not responsible for delays caused by customs.

Shipping Restrictions

• We do not ship to P.O. boxes or restricted locations unless otherwise stated.
• Certain products may have shipping limitations based on destination regulations.

Lost, Damaged, or Delayed Shipments

• If your order arrives damaged, please contact us within 48 hours of delivery with supporting photos.
• For lost shipments, we will work with the carrier to resolve the issue.
• We are not liable for delays caused by shipping carriers or external factors beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrect addresses provided at checkout.